Senior Program Manager

ORGANIZATIONAL STRUCTURE BUSINESS: Aerospace & Defense LOCATION: Hauppauge, NY DIRECT REPORTING: Director, Sales FUNCTIONAL REPORTING: POSITION DETAILS Position Summary The Project/Program Manager, is responsible for the day-to-day management and welfare of a product or a key customer in middle to mature stages of the product life cycle, including low-rate initial production, full-rate production, and long-term product viability and profitability.

In this role, the project/program manager will allocate, deploy, monitor, and support the complete set of resources required to complete/deliver projects within defined scope, time, and cost parameters.

New product development may be an added responsibility of the Project/Program Manager.

If so, it is usually limited to product improvement or product line extension.

Most often, the Project/Program Manager is responsible for formulating and implementing the business goals and strategies for the programs the position supports.

Principal Activities Interface with customers with the goal of meeting and exceeding customer expectations and being able to respond to their requirements Organize and implement projects, including development of project plans meeting technical, schedule, and budget requirements Be the point of contact for customers and interact with customers to understand customer requirements, provide updates on product/program status, while working closely with sales account managers and other associates Work closely with operations and other support groups within cross functional departments to ensure that customer requirements are met Involved in collaborating with other company disciplines assigned to the program from technical, manufacturing and administrative areas.

Oversees the program execution to ensure customer requirements are met, while maintaining/updating scope, schedule and costs.

Gathers and interprets customer requirements and collaborates across the extended enterprise to identify and acquire relevant assets/resources.

Identifies risks and creates opportunities to manage the operational or market risks for a project or program.

Monitors and stays abreast of customer changes that affect the activities and work processes of the program; makes recommendations for, develops and carries out improvements to the line to improve profitability.

Represents the customers in meetings (Voice of customer) with other functional areas and responsible for customer satisfaction, maintaining communication, and the overall management of the customer relationship.

Prioritizes and allocates available resources; reviews and evaluates product line requirements and hardware delivery.

Performs administrative duties requiring oversight, attention to detail and analysis; aids in strategic planning and financial analysis, including assisting in the preparation of specialized products, budgets, staffing projections, and other operational needs.

Negotiates, develops, monitors and administers a variety of contracts and agreements in partnership with other areas of the business.

Develops systems and maintains records that provide for the proper evaluation, control and documentation of assigned activities; prepares a variety of written correspondence, reports, procedures, directives and other materials.

Other duties as needed and assigned.

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