Assistant Manager

New Job Posted on NYC Jobs Board. Assistant Manager

Responsibilities Leadership Attributes  Deliver continuous performance feedback and training to motivate & develop store team to meet current and future position requirements
• Demonstrate flexibility and innovation in recognizing and reacting to changing work demands
• Effectively leverage and appropriately delegate responsibilities to staff
• Provide a clear sense of direction for service associates
• Take accountability for personal results Customer Experience  Ensure all customer service standards are consistently executed and utilize company tools to better service the customer  Motivate and coach store team to achieve personal and store sales goals  Facilitate an energized pace, positive service environment and team development through the Customer Experience Manager role  Demonstrate best in class customer service & lead by example on the sales floor  Monitor sales floor and zone coverage to drive sales and maintain customer focus  Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed  Ensure store teams receive customer service & product knowledge training to strengthen selling skills  Model and ensure dress code compliance  Communicate top and bottom sellers to Store Manager  Achieve personal SPH goals Operational Standards  Responsible for opening and closing the store on designated shifts
• Ensure strict compliance with all policies and procedures
• Ensure daily monitoring and execution of sales and payroll goals.

• Uphold and model established best practices around day to day operations
• Ensure operational integrity & asset protection compliance in day to day operations & practices People & Development  Assist in motivating staff and align daily activities to achieve business goals  Ensure sales associates clearly understand and meet job expectations  Educate team & provide in the moment feedback around sales plans, personal goals, and key performance indicators  Facilitate training sessions where needed to develop individual and overall team skills and abilities Visual Presentation/Store Maintenance  To ensure brand Integrity is reflected to the customer through enhancements in presentation, product, and people  Ensure store meets visual merchandising and maintenance standards  Provide necessary feedback to Store Management to drive the business through visual and merchandising opportunities  Ensure store team is trained in visual and store maintenance standards

Apply Now: https://ift.tt/2Tit07M