Ref ID: 02940-0011373265 Classification: Desktop Support Analyst Compensation: $65000.00 to $80000.00 yearly Do you excel at explaining intricate technical information to the non-technical user?
Are you a driven individual who is most productive in an active and positive environment?
Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you’re a match for this description.
Motivated candidates with effective problem-solving abilities are encouraged to apply.
This Desktop Support Analyst role is full-time in nature and is based in the New York, New York, area.
Your responsibilities in this role
– hardware repairs with the appropriate vendors
– Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
– Interface regularly and effectively with ticket submitters
– Resolve computer problems, and give guidance on appropriate action/solutions
– Support records of daily data communication transactions, issues and remedial actions taken or installation activities
– Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
– Supply computer desktop support in accordance with established policies and procedures
– Ability to write reports, business correspondence, user instructions, and procedure manuals
– 3 years of desktop support or other related experience
– MS Windows 10 experience desired
– Mobile Device Support experience preferred Technology doesn’t change the world.
People do.
At Robert Half Technology, we can’t think of a more fitting mantra.
We’re extreme believers in technology and the incredible things it can do.
But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies The intersection of technology and people — it’s where we live.
Backed by decades of experience, Robert Half Technology is a leader among IT staffing agencies.
Whether you’re looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology.
We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job.
And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
All applicants applying for U.S.
job openings must be authorized to work in the United States.
All applicants applying for Canadian job openings must be authorized to work in Canada.
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An Equal Opportunity Employer M/F/Disability/Veterans.
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